Terms of Use

3.1 Account Creation

• You must provide accurate, current, and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized use of your account

3.2 Account Eligibility

• You must be at least 18 years old or have legal capacity to enter into contracts
• Organizations must have proper authority to accept these Terms

3.3 Account Security

• You are solely responsible for all activities under your account
• Use strong passwords and enable two-factor authentication when available
• Do not share your account credentials with others

4.1 Permitted Uses

You may use the Service only for lawful purposes and in accordance with these Terms.

4.2 Prohibited Uses

You may not:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights of others
• Upload malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems
• Use the Service to spam, harass, or harm others
• Engage in any activity that disrupts or interferes with the Service
• Use automated tools to access the Service without permission
• Reverse engineer, decompile, or attempt to extract source code
• Resell or redistribute the Service without authorization

5.1 Your Content

• You retain ownership of content you upload or create using the Service
• You grant us a license to use, store, and process your content to provide the Service
• You are responsible for ensuring you have rights to any content you upload
• You must not upload content that violates laws or third-party rights

5.2 Our Content

• The Service, including software, text, graphics, and other materials, is owned by us or our licensors
• You may not copy, modify, or distribute our content except as expressly permitted

5.3 Data Security

• We implement industry-standard security measures to protect your data
• You acknowledge that no system is completely secure
• We are not liable for unauthorized access due to circumstances beyond our control

7.1 Fees and Billing

• Subscription fees are charged in advance on a recurring basis
• All fees are non-refundable except as required by law
• We may change pricing with 30 days' notice to existing customers

7.2 Payment Processing

• Payments are processed through third-party providers (including FastSpring)
• You must provide valid payment information
• Failed payments may result in service suspension

7.3 Taxes

You are responsible for any applicable taxes, duties, or government fees.

8.1 Uptime

• We strive to maintain high service availability but do not guarantee 100% uptime
• We may perform maintenance that temporarily affects service availability

8.2 Modifications

• We may modify, suspend, or discontinue features with reasonable notice
• We are not liable for any modifications or discontinuations

9.1 Our Rights

• The Service and its components are protected by copyright, trademark, and other laws
• Our trademarks may not be used without written permission

9.2 Feedback

• Any feedback or suggestions you provide may be used by us without compensation
• You waive any claims to such feedback

10.1 Termination by You

You may terminate your account at any time through the admin portal or by contacting us.

10.2 Termination by Us

We may terminate or suspend your account for:

• Violation of these Terms
• Non-payment of fees
• Illegal or harmful activity
• Extended periods of inactivity

10.3 Effect of Termination

• Upon termination, your right to use the Service ceases immediately
• We may delete your data after a reasonable period
• Certain provisions of these Terms survive termination

11.1 Disclaimers

• THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
• WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED
• WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE

11.2 Limitation of Liability

• TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY IS LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM
• WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
• SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS

13.1 Governing Law

These Terms are governed by UAE's law without regard to conflict of law principles.

13.2 Dispute Resolution Process

• First, contact us to resolve disputes informally
• If informal resolution fails, disputes will be resolved through binding arbitration
• You waive the right to participate in class actions

14.1 Changes to Terms

• We may update these Terms from time to time
• We will notify you of material changes via email or service notifications
• Continued use constitutes acceptance of updated Terms

14.2 Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

14.3 Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and us.

14.4 Assignment

We may assign these Terms without notice. You may not assign your rights without our consent.

14.5 No Waiver

Our failure to enforce any provision does not waive our right to enforce it later.